PRIVACY POLICY

PRIVACY POLICY

Effective Date: july 28 2025

At WALLZEY, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make purchases from our online home decor store. By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We collect two types of information:
Personal Information and Non-Personal Information.

Personal Information
When you make a purchase or interact with our website, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Payment information (e.g., credit card details)
  • Order history

Non-Personal Information
We may also collect non-personal data to enhance your experience and improve our services. This includes:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our website
  • Location data (if enabled on your device)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and delivery.
  • Customer Support: To provide you with customer service, respond to inquiries, and address any issues related to your orders.
  • Marketing and Promotions: To send promotional emails, newsletters, and special offers (only if you have opted-in).
  • Website Improvement: To analyze usage patterns, improve website functionality, and provide a better user experience.
  • Legal Compliance: To comply with applicable laws and regulations, including fraud prevention and resolving disputes.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes without your consent. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping companies, and IT services) to help us run our business operations.
  • Legal Requirements: If required by law or if we believe in good faith that disclosure is necessary to protect our rights, comply with a legal obligation, or respond to a legal request, we may disclose your personal information.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred to the new owner or business entity.

4. Data Security

We take reasonable measures to protect the security of your personal information, including the use of encryption technologies during the checkout process. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience. These technologies allow us to:

  • Remember your preferences and settings.
  • Improve website performance and functionality.
  • Provide personalized recommendations.

You can control cookies through your browser settings, and you may choose to disable cookies, although this may affect your experience on our website.

6. Your Rights

As a customer, you have the following rights concerning your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request to update or correct any inaccurate personal information.
  • Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: You can unsubscribe from marketing communications by clicking the "unsubscribe" link in emails or by contacting us directly.

To exercise any of these rights, please contact us at Care.Wallzey@gmail.com or whatsapp +92 321 4040758

7. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information to them.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any changes will be posted on this page, and the updated policy will take effect as soon as it is posted.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please feel free to contact us at:

  • Email:Care.wallzey@gmail.com
  • Phone:+92 321 4040758
  • WhatsApp:+92 321 4040758

    Privacy Policy